What to do in case of a flight delay or cancellation?

by Tsvete Popp
Tips for Dealing with Flight Delays or Cancellations

I love traveling, and chances are, you do too—after all, you're reading my travel magazine! We always picture travel as something wonderful, relaxing, and effortless—sunny weather, delicious food, chilling on the beach… But as travelers, we also know that things don’t always go smoothly. Traveling can be a challenge, especially when something goes wrong at the airport, and we suddenly find ourselves dealing with flight delays or cancellations.

Flight Delay: Traveling Can Be a Hassle

No matter how well-prepared we are or how perfect our master plan seems, travel can still be a hassle! We all spend a significant part of our vacation time at the airport… and most of the time, we’re just waiting for something! This is where dream vacations can quickly turn into a nightmare.

There are many reasons why we end up spending so much time at airports—flight cancellations, delays, missed connections, or even just waiting for our luggage to arrive at baggage claim. And let’s be honest—sometimes, there’s just nothing we can do to prevent our travel plans from falling apart!

Flight delays and cancellations happen for a variety of reasons, many of which are completely out of our control. Some of the most common causes include bad weather conditions (storms, strong winds, volcanic eruptions, etc.), the late arrival of an aircraft, mechanical issues, or even strikes—something that happens quite frequently in Germany and Austria.

Since Austria is our home base, most of our travels begin at Vienna Airport. Unfortunately, flight delays and cancellations there are not uncommon, which means we’ve often needed professional support to handle these situations quickly and effectively.

How to Deal with Flight Delays and Cancellations Like a Pro

The best way to handle these situations is to stay positive and think rationally. Over the years, we’ve learned a few tips and tricks that can make all the difference when dealing with delays—and sometimes, a delay or cancellation can even work in your favor!

No one likes cancellations and delays, but they happen all the time. Here’s what to do if your flight is delayed or canceled and how to make the most of it.

1. Travel Insurance – A Must-Have!

Yes, I know it may sound basic, but you’d be surprised how many people travel without insurance. And no, they are not the smartest travelers! A good travel insurance policy can save you a lot of money in case of delays, cancellations, lost luggage, or even medical emergencies. In some cases, a premium credit card with built-in travel insurance can also save your trip! So, make sure you have travel insurance and that you understand what it covers in case of emergencies, flight delays, or cancellations.

2. Know Your Rights – You Might Be Entitled to Compensation!

Even if your flight is just “delayed” and not canceled, you may be eligible for compensation. If your delay is three hours or more, you could be entitled to compensation ranging from €250 to €600 (you can find more details on flight delay compensation at MYFLYRIGHT).

Believe it or not, you might actually be able to make some money from your flight delays or cancellations! For example, if your airline cancels your flight without notifying you at least two weeks in advance, you are legally entitled to compensation between €250 and €600 per person!

Travel hiccups are frustrating, but knowing your rights and being prepared can turn an inconvenience into an opportunity!

Know Your Passenger Rights – You Could Be Entitled to Compensation!

Since 2005, thanks to the EU Passenger Rights Regulation, travelers have been entitled to compensation for delayed flights! If you arrive three hours late at your final destination due to a flight delay, you could receive between €250 and €600 per person in compensation.

Did you know that? You can even claim up to €1,400 in compensation for delayed or lost luggage! With MYFLYRIGHT, you can get reimbursed for essential items you need during your trip—such as clothing, electronics, or toiletries. Don’t let travel mishaps ruin your trip—make sure you claim what you’re entitled to!

Get a Refund for Unused Flight Tickets with MYFLYRIGHT!

With MYFLYRIGHT, you can even get a ticket refund for an unused flight! You have the right to claim back refundable costs that the airline never actually incurred since you didn’t travel. This refund can amount to up to 70% of your total ticket price—money that would otherwise go to waste!

If you've ever had to cancel a trip or missed a flight, don't assume your ticket is a total loss—check if you're eligible for a refund!

Flight delay? Here’s What to Do Next!

So, your flight got canceled or delayed? First things first—make sure you register your flight with MYFLYRIGHT to claim your compensation!

Once that’s taken care of, find out what’s happening with your next flight. Sign up for flight status notifications to stay updated.

If you have more than five hours to wait at the airport, why not make the most of your time? You can hop on the subway or take a taxi to explore the city instead of just sitting around at the terminal! Delays don’t have to be a total waste of time—turn them into a mini adventure!

What to Do If You Have Less Than 5 Hours to Wait at the Airport

If your wait time is under five hours, don’t worry—you can still make the most of it! Here are my top airport tips to keep you entertained and productive while waiting for your flight:

1. Sign Up for Flight Status Notifications

Stay updated on your flight’s status by signing up for notifications on the airline’s website. Enter your flight number to get real-time updates so you always know where your flight is and if any further delays are expected.

2. Charge Your Phone

Make sure your phone is fully charged while you wait—especially if you have a connecting flight that you might miss. You never know when you’ll get another chance to charge it!

3. Visit the Airport Bookstore

Browse the bookstore, buy a book or a magazine, and learn something new while you wait. A little reading can make the time fly by!

4. Go Shopping – Or Get a Free Makeover!

Airport shopping can be fun! Some duty-free shops offer free makeup applications by professional makeup artists—so why not treat yourself to a mini beauty session?

5. Get Some Work Done

Use this time productively:
✅ Answer emails and messages
✅ Prepare presentations or assignments
Clean up your phone – delete old photos, downloads, and files to make room for new memories!

6. Call Friends & Family

Use this downtime to catch up with friends and family. Or send a message to someone you haven’t talked to in a while!

7. (For Bloggers) Write About Your Airport Experience

If you’re a blogger, why not write a quick post about your airport experience and share it on social media? It’s a great way to engage your audience and make the most of the delay.

8. Enjoy Some Entertainment

If you have free Wi-Fi or mobile data, make the most of it with:
🎬 Netflix or YouTube
🎵 Spotify playlists
📖 Audible audiobooks

9. Grab a Bite to Eat (Or a Drink 😉)

Airport delays are the perfect excuse to try new food or grab a coffee (or a cocktail!) while you wait.

Delays can be annoying, but with the right mindset, you can turn them into a fun and productive experience!

Credit: https://myflyright.com/

Enjoy your day!

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